paradisus not paradise party 4 spent 5 nights paradisus march 2007. travelers walks cane difficulty standing, sad experiences began doorman, arrived afternoon standing considerable time bags entrance asked not proceed rooms, doorman responded busy sit patient, considered insensitive comment directed handicapped person, proceeded registration desk, receptionist disorganized not understanding reservations, finally reached rooms reservations switched, handicapped person did not receive requested handicapped room, second couple did not receive requested king bed, returned registration desk seek correction, believe not took hour confusion check in.we informed dinner reservations closed 4:30 present restaurants seating reservation, nothing farther truth arrived restaurant informed not seated 9:00 little late long day travel states, sought help night manager obtained table bamboo restaurant, 5-star resort shocked brusque service, intruding staff routine, food expensive unsavory, duck wrap cooked hard not eat, relieved finally bed, morning breakfast buffet fabulous morning, breakfast best meal day, trying food pool matter, none, restaurant lunch, asked receptionist food pool, explained not allowed wrap food napkin, did day, excellent meals avocado romantique, resort process renaming restaurants, avocado food superb service 2 star, waitress insisted delivering check dinner complete, annoying experience evening pointed oversight insisted management required, explained check not presented guest asks particularly dessert coffee likely requested, comments did not make impression instead argued, apparently guest walk-outs signing paying restaurant bills, occasions asked leaving restaurant signed, rude, yes best meal romantique worst bamboo mexican restaurant not recall, service romantique impeccable, asked waiter difference service various restaurants, training experience answer, course management.our handicapped friend wife locked bungalow dinner evening heavy rain, electronic keys failed, repeated calls desk did not bring help, luckily staff person happened opened door 30 minutes, complained night manager informed mobile phones deactivate door keys, inconvenience locked compounded long distance bungalow, not merely elevator ride lobby reactivate key, suggested locked guests compensated, thought unusual night manger asked, said bottle wine unconvinced guests, evening nice bottle wine cheese provided friends, paradisus beautiful, swimming beach non-existent, pool beautiful swim-up bar pleasant bartenders, obtain cabana early occupy site, no towels laid, impression hotel lacks knowledgeable management, maybe caribbean attitude, certainly not attitude service experienced spanish owned hotels, so-called 5-star resort expect concern guests,