not worthy doubletree relatively minute trip new orleans weekend, harrah__<c7>_<e9>_ rewards card holder called room jazz fest going sold best deal doubletree right street harrah__<c7>_<e9>_, honeymoon just got married we__<c7>_<e9><c8>e not taking real honeymoon, harrah__<c7>_<e9>_ reservation agent excited noted honeymoon reservation doubletree special words not mine.when arrived town waited line valet parking 10-15 minutes watching valet parkers come acknowledged, finally got came door tell garage completely discount coupon garage, told 300 rooms hotel 100 spaces valet sells especially busy weekends, didn__<c7>_<e9>_ overreact saw bunch kids coming prom attire knew jazz fest going, downtown new orleans parking tight, strike one.leaving key valet check walked hotel people counter__<c7> wait, turn agent reservation efficiently got checked just fine, didn__<c7>_<e9>_ smile once__<c7> realized nobody counter smiling, no pleasantries no new orleans nice stay__<c7> staying us.__<c7> no mention honeymoon, did famous doubletree cookies weren__<c7>_<e9>_ warm, best description attitude indifference, adjectives include uncaring surly just plain rude, strike two.when got room looked fine, rooms small room queen bed requested king, furnishings nice appeared recently updated, bathroom counter dresser coffee table granite furniture real wood, room clean exception tv smeared like cleaned dirty rag towel rack bathroom half torn wall, reviewer said toilet sounds like large plane, engine trouble, maybe engine large bird sucked engine, maybe ostrich, walls doors, person door opens closes door jump think coming room, doors loud close slam shut, strike three.we took stride say hotel room looks eyes closed.__<c7> br/ saturday morning decided sleep, 7:46 housekeepers yelling hall letting loud doors slam, strike, counting.after finally woke ordered room service breakfast, did 30-45 minutes quoted server best attitude staff met, friendly smiled joked, fried eggs not cooked right grits sitting formed crust soft drink orange juice served plastic bottles no glasses ice, strike, really counting.after day lazy time cleaned, started water shower noted nice water pressure, got temperature right noticed tub alarmingly drain open, decided wasn__<c7>_<e9>_ big deal pull diverter knob turn shower came hand, called care line dialed 44 phone told engineering minutes.__<c7> 40 minutes called told engineering backed taking remote room minutes, 20 minutes got promise, luckily showed 5 minutes apologizing hotel, second staff member polite did feel sorry, took second trip bring parts finally working shower repeated calls talk talk manager resulted lunch.__<c7> left messages didn__<c7>_<e9>_ happen, did offering free dinners downstairs free breakfasts morning tin cookies, passed dinner plans, plus eaten breakfast morning idea we__<c7>_<e9><f6> store for.the good news stay cookies went pay not charged room internet room service, no apologies no sorry problems experienced won__<c7>_<e9>_ charge room.__<c7> best description use staff__<c7>_<e9>_ attitude indifference.i present facts just facts story happened doesn__<c7>_<e9>_ mean experience, maybe things just coincidence, lost track strikes hotel, events pattern mismanagement poor customer service, far good hotels new orleans__<c7> won__<c7>_<e9>_, i__<c7>_<e9><U+009D>e learned lesson check tripadvisor travel,