bad experience allow experience occidental grand flamenco punta cana bavaro domenican republic.we travelled march 24th 2007 toronto.we assumed resort luxurious executive getaway, turned not cheap stay 5,000 cdn worst holiday experience, arrived saturday march 24th 2007 approximately 9:45 evening, resort 30 minutes airport wait passengers drop resort 5 stops, humble opinion 4+-star resort passenger shuttle offers direct service soft drink bottle water waited 20 minutes depart airport none services offered occidental grand flamenco, driving vacationers resorts finally got occidental grand, not greeted drinks expected 4+ resort wasted 45 minutes arguing person premium service desk rooms messed, specifically asked 2 rooms not 2 rooms separate buildings 10 year old 16 year old, friends traveled issue forced sleep second room temporary night stress caused hours huge dent impression resort enjoyment vacation, row disappointments n't end plenty paid club package, given building 12 room 12110 12109 not transat premium club rooms, no fruit baskets rooms no bathrobes slippers beach towels no rum alcohol mini bar.we hungry needed eat restaurant buffet closed, ended spending rest evening waiting pizza taco__<c7>_<e9>_ located balcony italian restaurant, finally got food waiting line 35 minutes.the second day stay occidental resort started not having electrical water service, prevented taking shower brushing teeth washing hands flushing toilet, terrible experience civilized people high hygiene standards, went hunted felix plenty notes concerning complaints resort guests, told water problem lack thereof told resort problems electricity according knows resort staff electricity water service return shortly, felix asked come 3:00 pm change rooms, power did not come 9:00 evening, note no premium service paid breakfast second day pleasant surprise served fresh fruit, type food enjoyed far, not carried away pleasure ran bananas, tried ask restaurant staff bananas did n't understand lazy none, effort sign language trying color substance material succeeded 5 painstaking minutes presented 4 rotten smelly bananas__<c7> covered onion peal, imagine got, time chance speak spanish speaking guest spain able tell great english experience guests beg staff normally served standard vacation resort, quite annoyed say least.on day went felix premium suite advised best offer 2 rooms building 24 far apart, didn__<c7>_<e9>_ work didn__<c7>_<e9>_ trust children sleeping hall, felix said send towels robes offered rooms room building 12. staying week no choice accept thing wanted spend entire vacation lobby arguing, afternoon towels robes bed, power went half day toilets water service did not work, rain flooded walk ways hallway leading room, water seeping door water, wife slipped fell wet stone tiles proved slippery wet, went reception spoke reception desk, told water said nothing flooding, evening got sick spent day toilets, 16 year old son vomiting night fever 10 year old son ill stomach problems.on fourth day no clean towels no clean slippers mini bar not stocked premium package, power went 5 hours, went dinner 7pm available restaurant, table cloths dirty stained cutleries remainders previous meals no serviette tables, fact nothing tables salt pepper shaker, middle restaurant, cheap napkins better nothing, time thing feel comfort going home soon reality cooked meals not heated means buffet tables means mere 30 minutes cold, pan got nothing replaced kitchen staff no power.by thursday evening suite reeked stink un-sanitized toilet caused, totally absurd un-healthy situation clean paid considerably large money normally not job unless getting paid large money, smell toilets unbearable, expect sleep suite like, earlier 2 rooms friends building 23 given away, used rooms day closer beach, supervisor explained maids rooms clean assumed vacant__<c7> best, checked friends hotel, didn__<c7>_<e9>_ exist resort anymore reason family home called speak couldn__<c7>_<e9>_ them.on friday 10 year old son ill needed medical attention cost 168, spent entire day dirty room.we asked felix arrange taxi airport earlier surprise did, couldn__<c7>_<e9>_ wait leave sick, son vomiting airport starting shaking lack hydration body, saved entire year trip came stressed left home, not believe experience family vacation,