414 hotel worst accomodation experience life, extremely upset service provided 414 hotel took 6 weeks follow visit expedia did anything.this worst hotel experience life, wife visiting new york hospital visits booked 2 nights hotel expedia order wife homely feel relaxed medical tests procedures, arrived 9.45 pm august 9 2005 elected check finding restaurant eat, called hotel advise arriving time, start complaints disgust future occupants dealing hotel__<c7>_<e9>_ dreadful behaviour.the following based notes took various times ordeal suffered not exhaustive complaints have.i note limited sample problems hotel.<U+008F><e0><c0>the bathroom revoltingly rusty radiator looked like falling apart, bed sheets stained filthy, request replacement sheets left bed ourselves.<U+008F><e0><c0>the called king size bed simply 2 single beds pushed together.<U+008F><e0><c0>the headboard affixed wall filthy did not appear dusted months.<U+008F><e0><c0>there holes wall room, large step descending room dangerous caused trip times.<U+008F><e0><c0>neither bathroom light nor fan working arrival room, 2 3 bulbs external area working little light going bathroom door remain open, quite disgusting wife use toilet facilities door open main room lack light, repaired time day august 10 whilst hospital non working bulb external sink area.<U+008F><e0><c0>there no working fan bathroom.<U+008F><e0><c0>the safe room did not work low battery valuables left risk, repaired time day.then suffering started, unloaded car parked advertised parking actually hotel 4 blocks north 1 block west, nothing 414 hotel hardly described convenient.i mentioned bathroom light problem receptionist came look, claimed not fix light handyman arrive midnight, rise 6.30 medical appointment said not stay midnight, passing mentioned not unpack rooms day, surprised hear said stuff packed hotel staff, advised outrageous, just traveled 10 hours early hospital day not going spend time unpacking packing noon check hotel__<c7>_<e9>_ convenience, heard not agreed come hotel told, going 2 nights, asked manager tell whilst waited room.the receptionist called desk told spoken manager, advised check not happy, 10.30 p.m. not inclined looking hotel manhattan especially car parked distance away said not promise refund expedia received payment no access monies, demanded manager actually speak originally requested, called expedia time desk said hotel going, minutes later expedia called mobile telephone whilst manager sakima karima contemporaneously called room, manager advised expedia discount hotel provider paid precedence, advised did not like check, help hotel day, missed point hospital day unable change hotels rooms accommodate whim, advised not aware expedia discount provider price paid irrelevant level service provided, decent level service provided, absolutely furious conversation went backwards forwards 10 minutes advised ran wonderful hotel just received star, threatened did not pack belongings heading hospital arrange belongings packed hotel staff, advised making views known level service expedia site tourism ministry warn stay away claimed wanted tell best room leave mobile number desk morning, claimed told expedia representatives weeks ago right guests blamed expedia situation, claimed problems website called hotels.com.i picked mobile telephone expedia said hotel legally room hotel apparently upgraded room, admit not aware point not requested upgrade, logic hotel duty provide room level booked upgraded reduce grade discretion, upgrade appeared solely relate king size bed room, size__<c7> bed actually 2 single beds pushed, expedia advised request case manager open file touch, did not happen times spend hours hold whilst went 6 different expediaites, mentioned felt refund appropriate expedia..we forego dinner evening whilst dealing nonsense late calls, not exactly stress reducing restful evening planned wanted day traveling.the day left hospital 6.55 whilst wife medical appointment 9 a.m. received manager advising not belongings packed moved allow stay room, threats belongings wife not felt comfortable unpack, medical situation stressful behaviour hotel wife unable relax slept fitfully spite exhausted, manager advised approximately 9 a.m. faxed letter expedia prior stay advising tell moved, not proven true date managers continually lied expedia representatives past 6 weeks.this attitude extra stress upset wife bad hotel facilities disgrace,