awesome, husband son stayed g.p, punta cana week december, 4th time hotel past 2 years impressed service facilities accommodations, stayed hotels punta cana including gran bahia principe majestic colonial tropical princess admit grand palladium far exceeds expectations especially regards service, particularly service reception brought book palladium friendly efficient, did encounter problem room assigned asked room seal patio doors broken moisture accumulated inside making difficult enjoy beautiful view pool, rafael manager reception extremely efficient immediately re-assigned room gave vip bracelets compensate troubles, rafael later checked make sure ok satisfied room, personalized friendly service, rafael certainly helped make stay enjoyable, service reception important realize not perfect hotel reception staff attentive needs ready rectify problem comes makes big difference able enjoy stress-free vacation.as amenities rooms spacious clean furnished, beds bit hard comfortable, fridge stocked day, water pressure temperature good, food delicious assorted, different theme day, ate main buffet restaurant belhique beach restaurant uva, did not try la carte not comment overheard tourists making favorable comments, picky eater eat palladium, choice food good bread delicious, service friendly efficient, waitresses waiters actually remembered previous stays, personalized friendly service remarkable pool pool area clean beautiful, beach really brings punta cana, absolutely gorgeous paradise-like, personally prefer g.p, beach gran bahia principe build-up sea grass water, beach gran bahia principe stayed twice huge accumulations sea grass water makes unpleasant swim certain days, encountered problem g.p, reserving lounge chairs early morning true hotels stayed punta cana including g.p, problem g.p, usually chairs past 9:00 a.m. stay g.p, enjoyable highly recommend hotel especially friendly service clean amenities well-designed layout, lot value dollar g.p, compared hotels costly not really nicer better, sent quite friends g.p, come positive feedback,