ponce hilton- not cracked, february husband decided visit family ponce pr.they told best hotel ponce, read reviews hotel trip advisor quite leary stay hilton did way, live new jersey flights ponce left 11pm arrive 4:45am- realize airlines airport jet blue continental, flights arrive time 500 people luggage carosel picking luggge, try picking rental car 300 people line pick cars agencies n't open till 5:30am- disaster start, finally got car hilton visited family, booked hotel reservations aaa booked excutive tower room, executive tower rooms entrance executive lounge food drinks etc.. price room knows food pr expensive, called hotel confirm, desk check, does deck do- tries executive tower room access lounge said pricei paid room said aaa contracted not paid, got paper work showed clearly stated executive tower rooms entrance lounge- saw way room wanted entrance lounge, 2 free drinks casino ask got tickets, room nice view bathroom spacious, fridge room- plus, executive lounge food okay worth extra money dinner 20-25 entree, careful coffee makes blewup.i got new, pool good beach disgusting, beach person traveled including hawaii 7 times, know beaches-what hilton did comb clean beach right hotel ended beach contined say mile, hotel junk beach- oil cans glass shoes plastic fish nets- gross, no hotels no excuse dirty beach, lack pride land pr, know hawaii similar pr- landscape wise, hawiians great pride land unfortunately living pr not- difference.the city ponce good parts bad, watch drivers- crazy no blinkers, husband lived ponce 4 years growing shocked different, wanted tell going ponce watch getting ripped off- tried resturants stores did not work, n't look like tourists n't, best- sunday night husband wanted eat property, sushi place sancho golf course taken golf cart, asked desk yes open valet, got dressed went lounge drink- asked lounge sancho open, yes story, went valet- told-no sorry not open tuesday, nice resturant closed, eat, say lack communication staff evident say least- ia hilton gos sake hotel claims resort not means, know checked asked map hotel-no thing discover, supposedly ponce building port cruise ships-if ponce hotel continues course poor treatment travelers not repeat tourism need, just think pr does not, tourism creates jobs jobs create money, happy travelers- tell, bad trip tell world,