spoiled trouble staying hotels, stayed visits nyc moving away nyc, native brooklyn lived manhattan 15 years prior having midwest, return possible, quite simply not stay hotels, work takes cities despite trying 1st choice best hotel disappointed, staff ritz-carlton cps dedicated responsible courteous attempt anticipate needs successfully.the rooms spacious stay park view appointed outstanding condition spotlessly clean, actually look like pictures website.the food good hotel food recent stay re-doing restaurant served menu lobby lounge.the security outstanding security staff entrance card entry floor room guest assigned, location perfect tourists business travelers centrally located staff door helpful getting taxi difficult times catching cab nyc, public transportation nearby.the tea service wonderful adore clotted creme, long time ago developed habit requiring heaps clotted creme creme tea, ritz not initially used providing understands mean heaps, server excellent job hiding surprise regarding clotted creme scone, accommodate remember visit visit special request heaps.the spa peaceful clean relaxing, services good, staff soothing, rachel, nurturing person met spa spa junkie, like dotting mother gives best pedicure world, plus advice not let clip toe nails knows no right, n't miss, miss ill fall subway really cared not pedicure, just brings good, speaks special staff ritz carlton cps, pedicure alas spoil pedicure absolute best.check-in breeze, problems, special room requests met possible n't staff tried make manner.the concierge staff possible, no matter celebrity staying usually celebrity know happen celebrity entering exiting crowd outside hotel waiting glimpse, treated like celebrity accurately guests treated, feel pampered belief, staff make feel special, impressed treat alike.room service adequate, food good really problem food luke warm time gets served, presentation lovely not make mistakes order, tray table collected minutes calling, seen tray just set outside guest room waiting picked up.most importantly concerned years staying hotel things change marriott owner, not thing changed hope marriott continues attract outstanding staff ritz carlton cps, marriott lucky dedicated professionals attracted, truly special hotel, destination city plenty competition destinations,