natura park vacation hell, natura park reviewwe husband 6 year old son stayed natura park resort 26th 2007 june 2nd 2007.we traveled punta cana times safe say worst vacation, opinion resort non-existing customer service grounds beautiful landscape lush greenery lagoons fish flamingoes wild life bunch geese, large white male goose viciously attacked 6 year old son day stay attempted pass walkways, bird picked hard broke skin places, imagine shock child bird aggravated flapping wings tall, needless say brought unfortunate incident attention lady guest service desk response broken english eco resort deal, voiced complaint bird apple representative told bird territorial management aware vacationers staff afraid, people capable dealing animal ground keepers rakes shovels, defend themselves.we watched bird attack 3 different people evening 10 minutes__<c7>, tell guests faced soon leave room, check fast desk staff spoke little english.rooms shabby outdated bad repair, toilet needed fixed twice daily bathroom floor flooded tv needed repair, need walk way reception ask maintenance try phone desk guest service english skills not adequate carry conversation.pool dirty thing morning.food main buffet restaurant let start saying animal lovers having birds sit scrambled eggs eating course morning subsequently walking food platters disgusting definitely not improving anyone__<c7>_<e9>_ health, no wonder people getting sick left right, food covered staff members just standing involved personal conversations chased birds away.the food tasteless day no variety, not imaginative came use leftovers day, yuk, la carte restaurants just open time mood seafood monday luck monday steak house open, media luna restaurant steak house reservation 6:30 pm arrived time wait staff setting, seated didn__<c7>_<e9>_ asked wanted drink mind menu 7:00 pm, finally came order asked 2 beers 7-up son, not difficult think, tried order rib eye steak not available night settled filet mignon mushrooms, instead mushrooms filet came buried mountain onions explanation, meal hadn__<c7>_<e9>_ received drinks reminded waiter repeatedly just got left, staff grossly incompetent.la perla restaurant snack bar day seafood restaurant night incompetent wait staff media luna day, lobster according waitress not season ordered shrimp pasta pasta available lunch 3 shrimp, disappointing, husband ordered filet sole served saut<U+008F><U+0091><c4>ed veggies aluminum foil, lots veggies little fish.pasta restaurant didn__<c7>_<e9>_ anticipated lousy service tasteless food.entertainment, no live music shows marginal best.animacion 6 disinterested people gave impression just waiting shift, not happening.kids club worst picked hotel apple vacations advertised kid__<c7>_<e9>_ club 9:00 5:00 pm.on day tried son club no employee showed 10:30, ended leaving kids club bored looking member animation team parked tv proceeded feet table enjoy book, make matters worse sitting pool bar saw son happily swimming pool, apparently girl didn__<c7>_<e9>_ understand supervise child, informed kid__<c7>_<e9>_ club close lunch noon 3:00pm, addressed issue guest service clerk faced employee spoke little english cared less.so child stay far far away natura park hotel.management tried speak general manager evening concerns day toilet not working fixed twice day bathroom floor flooded told dinner time manager restaurant eating, asked desk clerk asked speak, clerk went downstairs inform gm no response, contacted day guest services make appointment finally speak gm did, appointment set 6:00 pm got time course gm sight, informed way hotel car problems, right, later used excuse unhappy guests tried speak him.all can__<c7>_<e9>_ blame staff marginal service management doesn__<c7>_<e9>_ care far worst vacation definitely natura park hotel,