dreadful service poor experience dreadful service poor experiencethe hotel located 20 minutes walking distance arc triomphe, stayed paris 8 days route italy monaco, specifically picked hilton order utilize hilton hhonors points treated hhonor preferred member, trip going way stay hilton hilton affiliated hotels worldwide enjoying hilton__<c7>_<e9>_ hospitality service, hilton needs seriously consider having associated particular hotel audit current management structure, hilton arc triomphe provides no value money zero customer service, travel notes hilton act1 entranceas arrived morning faced busy lobby number people waiting checked-in desk, hiltons line dedicated hhonors members nobody attending hhonors desk time, 15 minutes waiting line checked ushered room, entered room noticed room not cleaned bed unmade dirty towels room, oh great, tired flying san francisco paris deal this__<c7> br/ proceed downstairs little toddler raising concerns assistant manager standing hhonors desk, excuse not be__<c7> apologizing said sure__<c7>, showed picture just took digital camera, assigned new room.hilton act2 change sceneryour second room located section c exterior, entered room pushed window drapes aside unpleasantly surprised view room going enjoy 8 days, windows faced hotel view garbage broken wood pieces dirt road flooded ground recent rain, right room noticed tour buses honking waiting load passengers creating unbearable noises, don__<c7>_<e9>_ believe look pictures attached, staying hotel not stay section c facing hotel, insist room facing interior, section exterior dreadful faces busy street.hilton act3, 2 hours initially entered hotel, extremely frustrated went lobby complain room, assistant manager explained interior rooms high floor reserved staying hotel, insisting new room assigned new room section facing interior, room stayed stayed hilton.food high lights hotel credit hotel breakfast buffet, great selection american european, staying hotel don__<c7>_<e9>_ miss breakfast buffet.spa services hotel went way advertize spa spa services, did not use services noticed spa located hotels basement, briefly visited spa area atmosphere stuffy basement like.cleanlinessthe hotel rooms clean good shape, major issues unpleasant smell perfume hallways foul odor coming hotel__<c7>_<e9>_ plumbing sewer, hallways strange smell mold masked smell perfume, changed rooms walked hotel visited floors, floors moldy weird smell, smell especially strong morning time sure applied fresh batch perfumes, smell coming hotels plumping extremely unbearable, imagine brushing teeth faced unpleasant aroma sewer, bottle shampoo sink mask smell brushing teeth daily basis.hotel conciergewe used hotel concierge book tour eifel tower dinner sine river tour, use concierge price considerably, book directly tour operator instead better just directly purchase tickets,