unbelievably bad dont darken door second visit die port van cleve occasion celebrate girlfriends recent birthday weeks ago visit years ago did not hesitate return enjoyable stay hoped, unfortunately weekend far huge reservations hotel going concern.the following goes visit subsequent problems chronological order girlfriend checked friday evening 6pm greeted male member staff unfortunately not recall asked normal credit card verification appeared completed correctly directed room, unfortunately room twin room not booked confirmation reservation requested double, issue soon rectified moved room 407, planning friday evening girlfriend took shower came said shower hot huge difficulty adjusting temperature correctly having nearly burnt occasions, showered adjustment shower far sensitive consider dangerous, issue experienced lighting room not sufficient bulbs bedside light blown, went dinner beers approximately 10 11pm got telephone message credit card company immediately, did transferred card security directly considerably concerned transactions attempted completed die port van cleve, transactions attempted 00 account final attempted transaction 9,883.33, transactions obviously drew attention credit card company advised return hotel immediately possibly police following advise card cancelled, stage advised credit limit exceeded no funds available card extremely shocked rang hotel immediately, hard understand transactions required aware check credit verification i.e, confirmation funds available account, no stage check process aware transaction completed no stage did authorize signature pin funds transferred, surprised figure transactions 00 30 room rate local tax, aside fact different transactions attempted card final transaction 9883.33, struggling understand used payment, case discussion hotel little evening extremely annoyed, not unable use credit card dinner remainder time amsterdam, final surprise visit girlfriend complete embarrassment happened saturday evening, gone downstairs beer going dinner getting ready looking shoe came used condom sitting bed, immediately came stairs let know nina aware situation, hope encounter let 4* hotel room, stage nina aware lighting shower problems room said little time aside remove condom, gesture entire stay hotel offered late check sunday asked time check, no time stay manager available discuss situation subsequently available period saturday afternoon christa check he/she not directed, shocked not priority given level incompetency carelessness shown credit card, not say embarrassed annoyed weekend recommended hotel girlfriend told suitable stay amsterdam birthday celebration, nearly annoying inconvenience having pay cash weekend fact hoping buy items visit amsterdam credit card limit exceeded impossible, stage think annoyed, not expect 4* hotel world let europe, not consider hotel staying amsterdam, contact managers waiting weeks appropriate compensation shambles stay totally incompetent,