sunscape spectacular, august 2002 heard read reviews sunscape 95 raves negatives expected, no doubt mind sunscape niche resort industry rehabbing smaller compact resorts americanizing north american trade, vacationing british gentleman resort said came sunscape americans higher standards, reason booking sunscape not americanized not mega sprawling resort, twice casadel mar la romana particular reason called sunscape casa del mar..yipee.. people met avoid larger chains require trams jitneys long walks place place, times past city santo domingo puerto platta hated..lol, twice, casa del mar romana years catalonia bavaro liked sprawling resort, n't strangers dominican republic expectations newer inclusives homework way ahead time booking resort, let tell incredible experience sunscape punta cana, rod gahr general manager sunscape gone hotel restaurant management school told ca n't want, result working way learned guests really want, hands person available guests loads luggage guests depart thanks, walks giving red gummy bears guests staff alike.. rod does n't hide locked door.arrival sunday february 9th 12:45 p.m. greeted s miles welcomes frontdesk staff reported true warm chocolate chip cookies rum punch caren director public relations adding rum wanted, people gwv group received rooms immediately, told rooms ready 2:00 p.m. went lunch windows drink, o'clock arrived everybody received room told great room prepared wait 3:00 p.m. 3:00 a.m. not happy camper, happened talk jessica guest relations person promptly talked desk assured room ready minutes jessica, booking room asked second floor king sized bed, taken judged wonderful locat ion building 3 room 3220 overlooked pool beach, new mahogany poster king sized bed swans towels flowers furniture represented mahogany wood d.r, famous, bathroom huge white fluffy towels lo behold not not facecloths amenities large week sized shampoos conditioner bath gel, times resorts bring face cloths, bring shampoo conditioner bath gel rule, large balcony sturdy pull clothes dryer bring clothespins liquidsoap yes great start, sunday night 7:30 headed da mario, people waiting outside names, asked long wait young man told coming checking, read n ot sunscape way, headed tex-mex restaurant ribs delicious, monday early read chairs shade hard come lucked chairs shade palapas taken 7:00 a.m. mid-morning spotted rod gahr johny mendez food beverage manager walking, early morning, not bashful type told far concerned like moved catalonia bavaro road quite unhappy told, turned mr. mendez food beverage manager told care problem damario apologized profusely inconvenience long wait room, guaranteed love resort evening received lovely fruit platter personal letter apology proper way handle unhappy guest, rest week filled pleasant suprises expectations..things happened seen 4 star resort let tell, pool area pool divided woodenbridge deeper activepool bar little kiddies pool actually used, activities palapa withthe towels bulletin boards noting activities evening movies, problem replacing towels probably took dirty ones room replaced a.m. pool sat 8:00 a.m. 4:30 p.m. going, music not loud obtrusive places, usual volley ball wateraerobics kayak fights dance lessons spanish lessons step aerobics, large yellow floats, pool a.m. morning noticed children hoarding floats chaises.. n't know somebody staff nicely heard ask children use pool did, adults children alike took turns sharing floats problem..nice family type resort children wonderful playing new friends, little girl holland included american british girls hand gestures happy quartet, heard girl thank friends week n't sweet, children knew families paulina doing kids stuff morning volley ball game pool treasure hunt team came t-shirts, afterno, o n noticed little fake dominican hut beingput decorated palms, brought coconuts coconut party pool, broke open filled coco loco drink caren add rum wanted, dominican dancers provide entertainment dance guests lessons, plenty coconuts everybody enjoy wonderful event..one afternoon chocolate chip cookies passed day bars just steps away drinks served guests staff members, animation staff direction adrian gutierrez working particular draws praise..chookie hope ishow spelled day saw plus sized man start water exercises thought..wow hospital n't faraw, ay..surprise gave great work out..at 30 minutes faltered, day walked talking guests pool new guest little girl, chookie welcomed chuck chin brought smile, amazingly days later walked asked little girl amazing..tuesday fridays parrot men come pictures guests posing birds, parrot mom parrots quite anxious meet parrots learn came, eduardo photographer did not just old picture quite creative excellent photographer, told birds rent day taken care, reason adopted charming eduardo son, different photographer handler friday deal developed pictures sale showed difference, yes bought cute silly candid picture eduardo, tell negative pool area, want shade 7:00a.m, reserve spot, gentleman small baby little toddler explained needed shade, woman wheelchair palapa saved family, personally basal cell need shade early thing, day going determined sun reserve special spot, spot family baby used spot days left day, people respectful reserved spaces morning knew gone happened 5:45 pitch black building pool area groped way downstairs towels cover-ups reserve desired spot, moved lounges area bumping security guard coming going wonder thought, interesting spots, c overed towels early a.m. day day privately think know lips sealed, incident husband reserved chair wife near palapa 7:00a.m. developed sun poisoning, went chair pushed sun non-english speaking guests gestured knew nothing, chairs palapa towels guests met chairs pushed sun non-english speaking guest, understand people countries not require space felt right share space, sadly saved chaises not utilized late afternoon, woman told chair friends chair tree beach fate having items dumped people know knowing thing, managem, ent definitely aware ofthe problem mentioned cocktail party, problem not unique sunscape solution maybe easy, casa del mar pool huge canopies hold dozen chaises problem getting place shade, solution palapas installed canopies pool.. guests vacation not 6:00 7:00a.m, place shade, retired resent having rise hours earlier bit shade..another request heard guests additional ladders sides pool, set steps, ladder bar activities, small children needed boosts woman talked bad knees definite problem getti, n g outand needed assistance, beach n't know complaints beach little seaweed marina, boats added scenic beauty, walked beach daily allegro resort past returning way vendors, persistent telling just looking took, did buy look particular item helpful, vendors not self-employed work company puts booths prices tad higher need make money, pool beach wall young man hand painting t-shirts personalizing, kiddie playground slides, adult games available, restaurants windows day lunch windows unhappy, restaurant cavernous dark breakfast lunch t, joys winter vacation eating deck umbrella, no complaints food offered staff, tex-mex ate night great ribs, american grille dined sorry downstairs tex-mex restaurant building beach grille beach grille morning heard beach grille headed 8:00 a.m. sit overlooking beach umbrella, pure joy, regular breakfast menu able order fine lunch, waiter deserves special attention.. n't know remember hecomes puerto platta easily recognizable bald..very experienced delightful..he head waiter da mario, da mario spent time eating excellent food service, secret bef, o 6:45 usually arrived 6:30 6:15. food wonderful especially note mashed potatoes, got order grilled shrimp instead pasta requested mashed potatoes, food presentation service excellent, barely desserts did design spoon fork outlined cocoa powder touch surprises sets sunscape apart resorts managers cocktail party wednesday night manager cocktail party lobby, n't believe eyes saw rod personally passing appetizers adrian head animation team food beverage director chef, real champagne glasses bottles champagne flowed freely, cruise style rod introduced entire staff people scenes, included men responsible sa nitation cleanliness resort restaurants, rod proudly announced sunscape highest rating resort punta cana sanitation did n't hear anybody getting sick, plane woman told husband hospitalized night foodpoisoning mega resort..beach party early thursday morning staff started setting beach party evening, tables blue glassware candles white tablecloths, staff lovely arbor palm leaves enter area looked disbelief wonderment buffet tables set, cruise ships seen selection displays, wondered huge selection cheeses sorts items grilled like fish steaks, early morning enjoyed air balcony heard staff cleaning gi gantic effort food beverage manager johnny mendez staff man hours putting buffet having break clear tables chair clean beach morning herculean affair..pool party friday morning lo behold staff setting arbor pool area apool party incredible buffet, animation staff/shows evening great movies large screen kids adults alike, harry potter star wars scooby doo 102dalmations shreik, shows adults fun judged staff adult..the children asked come stage marched staff party, shows chiildren little shows fashion show..another movng hat.. seeing chookie try explain game children spoke languages funny, housekeeping long wait day card asking room immediately..and, morning forgot returned room not, possible constant coming goings guests week additional housekeeping personell added, grounds older resort bushes trees lush kept trimmed, staff having management team suncape obvious rest staff happycampers result reflect attitude guests,